ORDERS

HOW CAN I PAY FOR MY ORDER?

 We accept the following payment methods:

  • Visa
  • Visa Debit
  • American Express
  • Maestro
  • Paypal
  • Apple Pay
  • Google Pay
  • Shop Pay

You can be assured in your shopping with LENVIOR . Our e-commerce platform provider uses industry-standard encryption systems for potentially sensitive information, such as your name, address, and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event that someone else intercepts it.

PAYMENT TERMS

Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will lead to prosecution to the fullest extent of the law.

LENVIOR reserves the right to request additional payment and shipping verification after an order is submitted.

WHAT DOES PAYMENT REVIEW MEAN?

If your order has gone into payment review, it means the order may have failed. If money has been taken from your account and you have not received a order confirmation email, please contact us as soon as you can.

WILL I RECEIVE A CONFIRMATION EMAIL WHEN I PLACE MY ORDER?
Once you have placed an order you will shortly receive a confirmation email. Please check your spam and junk folder. If you have not received your order confirmation email, please contact us at lenvior.co.uk@gmail.com .
CAN I MAKE CHANGES TO MY ORDER? (E.G.ADDRESS)

As soon as you place your order, we’re on it – we know you need it fast! Unfortunately, this means we will be unable to make any changes as it’s already being processed at the warehouse. 

DO I HAVE TO PAY CUSTOMS CHARGES ON MY ORDER?

Unfortunately LENVIOR  is unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by LENVIOR. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges on your end.